Digital marketing is a powerful tool that allows businesses to reach their target audience through various channels. The ability to engage with consumers in real-time and across devices adds value to the brand. In addition, digital marketing can help businesses boost sales, improve customer loyalty, and increase brand awareness.
However, digital marketing is vulnerable to cybersecurity threats. As digital marketers continue to rely on technology for their business operations, they need to keep their systems safe from hackers to prevent data breaches.
Here’s a six-item list of cybersecurity threats and how they affect digital marketers:
- Data Breach
A data breach is a cyberattack that compromises the information of an organization, usually a business, government agency, or other institution. The most extreme cases can lead to identity theft. In these cases, criminals gain access to personal information such as passwords and credit card numbers. The data breach can also include e-mail addresses, names, and addresses of customers.
This threat affects digital marketers by stealing and monetizing their data without permission. It can also lead to financial losses if users do not get their money back when using their credit cards or bank accounts. For instance, you might lose all your customer lists if they’re stolen while stored in a cloud storage system.
- Malware
Malware is a general term used by computer security experts to describe any malicious software (malicious code). Malware can be designed to perform some tasks on your computer or on other computers connected through the Internet, such as stealing personal information or encrypting files before sending them out over the Internet for someone else to retrieve.
Malware can affect digital marketers by stealing credentials from logins and passwords stored in browsers and e-mail clients. This makes it possible for cybercriminals to access personal accounts, such as bank accounts or social media accounts. This can occur when users click on links from malicious websites, visit a phishing site, or download infected files from e-mail attachments.
- Phishing Scams
Phishing scams occur when criminals send e-mails that appear legitimate but contain links that allow the scammer access to your account information or malware. Cybercriminals use phishing scams to steal private data from consumers who fall for the phishing scam.
Phishing scams can affect your reputation as a digital marketer because customers will associate your brand with poor security practices. You may also lose customers, who may choose another company for their needs, if you don’t respond quickly enough to address a phishing scam. As a result, you might lose your job or compromise your brand’s reputation.
- Spam E-mails
Spam e-mails are a cybersecurity threat to digital marketers. They are often sent by criminals who try to trick you into clicking on links or opening attachments that will allow them to steal your personal information or infect your computer with malware.
When affected by spam e-mails, digital marketers suffer financial losses due to the cost of fixing computers infected with malware. Aside from that, you might also receive frequent complaints from customers who were duped into clicking on a link in an e-mail and ended up downloading viruses. In turn, you’ll lose the brand’s most loyal customers, affecting its industry edge.
- Social Engineering
Social engineering is another cybersecurity threat to digital marketers. It’s an attack where criminals pretend to be a user; they are out to trick you into revealing confidential information, installing malicious software, or giving up access to your computer system.
Social engineering will affect you as a digital marketer because you might be targeted by criminals who want to steal your data or even hack your account. Social engineers have been successful at what they do because people are so trusting of strangers who claim to be from a legit company or organization. So, you need to take extra precautions to protect yourself from this threat.
- DDoS Attacks
Distributed denial-of-service (DDoS) attacks are cyber threats in which the attacker uses a botnet to send requests from multiple devices to overwhelm a victim’s bandwidth or server capacity. Hackers can use a DDoS attack to manipulate search engine rankings, cause financial losses, and even hack into an organization’s systems.
If you experience a DDoS attack as a digital marketer, you might lose revenue due to decreased traffic volume. For instance, if your website experiences a DDoS attack at its peak time of business, it can result in lost sales. This can damage your online brand because it shows that your website is not secure or can’t handle the traffic load.
Key Takeaway
The cybersecurity threat landscape is changing for digital marketers. The shifting risk environment is forcing brands to take a more comprehensive and proactive approach to secure their online data, applications, and infrastructure.
From DDoS attacks to data breaches, digital marketers need to be aware of the cybersecurity threats they face whenever they handle sensitive customer data. Thankfully, there are ways to enhance your business’s security such as taking extra precautionary measures, hiring an IT team, or installing antivirus software. This way, you know your advertising and marketing efforts aren’t unnecessarily vulnerable.