Keeping sales strong is how most companies make their revenue. The key to good sales numbers is effective marketing campaigns. With inflation causing many customers to tighten their belts, making an impact in the market is more important than ever. Here are five strategies for creating more powerful marketing campaigns.
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Optimize Your Web Presence
According to Statista, online retail sales hit $4.9 trillion last year. That’s because people are living more of their social and financial lives online. Having a strong web presence is crucial to keeping conversions high, even if e-commerce isn’t your focus. The first step is to build your website and social media presence using a text pattern that’s easy on the eyes and a color scheme that conveys legitimacy. Remember, if someone types “find auto financing” into a search engine, it will produce millions of results. Study the science behind building great websites and make yours stand out.
It’s also crucial to use web-focused advertisement tactics. Consider options like pay-per-click advertising to get your brand noticed by more people. It can involve a large initial outlay of resources, but the payoff in brand awareness can be immense. Also, learn the basics of keyword-based search engine optimization (SEO) and use it to build content that will boost your visibility. Take any steps you can to make your web presence memorable.
Reach Out Across Multiple Channels
An important facet of building a solid web presence is not building it all in one place. The premise of multichannel marketing is that since customers have a presence across multiple platforms like social media sites, so should any business trying to reach them. Omnichannel marketing is an emerging strategy that takes this idea further. Omnichannel marketing is about tailoring the experience a customer has with your brand to the channel itself. They might get a promotion for a new product via Twitter while watching it used in real-time through Instagram Stories. This approach makes for a richer and far more engaging experience.
Employ Automation
One great aspect of digital marketing is the array of tools available to reach prospects faster using fewer resources. One of the more common is customer relationship management (CRM) systems. These can be incredibly useful for tracking a customer’s journey with your business. Other similar sales force automation suites can help automate email and SMS marketing. Given the $36 to $1 ROI of email marketing, this is a strategy that even the smallest businesses can use to connect with customers. Automation will improve as computers get more sophisticated, so consider making a tech upgrade part of your marketing plan.
Focus on Customer Experience
Advertisement generates brand awareness, but it takes a high-class customer experience (CX) to keep consumers loyal. A key component of this is the morale of salespeople and other representatives. A landmark from Africa in 2020 found that customer satisfaction correlated significantly with employee attitude. Customer service is another major factor. A Zendesk survey discovered that 52% of customers who had a bad experience in this regard never bought from the company again. Make service convenient by giving customers time-saving options like chatbots and live phone (or live chat) operators. Showing them that their time matters will earn them repeat business.
Showcase Quality
Finding a balance between the quality of inventory or services and keeping prices low is difficult. The good news is that customers appear to be far more sensitive to quality than to price. Quality means different things to different consumers and is largely dependent on the industry. The good news is that quality itself is in demand. Research by tech company First Insight in 2018 showed little consumer sensitivity to deep discounts compared to the perceived quality of the product. Price is now more of a concern than it was then, of course, so offering good value is still important. Still, your customers will always gravitate towards spending their money on distinctive products and services.
Good marketing campaigns are the result of solid planning and expert execution. Consider these tips a starting point to building a more comprehensive and effective strategy.